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Table 2 Patients average (±SD) scores for importance of perioperative needs and how often those needs were perceived to have been met

From: Assessing needs of patients and families during the perioperative period at King Abdullah Medical City

Patient member need (item number refers to order in original survey)Importance of needRank order of need importance in each time periodWas need met?
Time period: Before coming to the hospital
 Having information on how your pain will be managed during and after the surgery.2.57 ± (0.59 )10.91 (0.92)
 Having information about the surgical procedure itself (e.g. how the surgery is done, complications, expected hospitalization time).2.55 ± (0.80 )21.44 (0.78)
 Having someone answer your questions before you come to the hospital.2.11 ± (0.78)40.90 (0.86)
 Having information about what to do on the day of surgery (e.g. time to arrive, where to park, where to go in the hospital, what to bring).2.40 ± (0.74 )30.80 (0.92)
Time period: Day of surgery in the preoperative surgical care area
 Being treated with respect by hospital personnel (e.g. personnel protected your privacy and modesty, addressed you in a courteous manner, took time to understand and answer your questions).3.00 ± (0.00)11.95 (0.40)
 Having information about the procedures for getting you ready for surgery (e.g. admission assessment, starting an IV infusion, getting medications before surgery, movement by cart to the operating room).2.37 ± (0.74)71.26 (0.79)
 Having your family member or significant other with you in the presurgical area.2.53 ± ( 0 .90)61.51 (0.68)
 Being physically comfortable (bed, room temperature, noise and activity level in the room, management of your pain or other symptoms)2.78 ± (0.42)21.71 (0.59)
 Having important information about you communicated to hospital personnel before your admission.2.64 ± (0.60)41.70 (0.68 )
 Having opportunities to ask questions and address concerns with hospital staff.2.61 ± (0.47)51.82 (0.55)
 Having hospital staff reassure you about any fears/anxieties you might have related to your surgical experience.2.78 ± (0.36)21.68 (0.74)
 Being informed about delays in the operating room schedule.2.77 ± (0.63)31.35 (0.91 )
Time period: Day of surgery in the operative room area
 Having important information about you communicated to hospital personnel before your arrival in the operating room.2.25 ± (1.14)61.38 ± (0 .92 )
 Being treated with respect by hospital personnel (e.g. personnel protected your privacy and modesty, addressed you in a courteous manner, took time to understand and answer your questions).2.93 ± (0.17)11.97 ± (0.24)
 Having hospital staff reassure you about any fears/anxieties you might have related to your surgical experience.2.61 ± (0.76)31.76 ± (0.50)
 Having opportunities to ask questions and address concerns with hospital staff.2.39 ± (0.74)41.68 ± (0.77)
 Being physically comfortable (on bed, room temperature, noise and activity level around you).2.71 ± (0.74)21.79 ± (0.57)
 Having information about the role of operating room staff (nurse, technician, anesthesiologist).2.35 ± (0.86)51.45 ± (0.80)
Time period: Post-anaesthesia care unit area
 Having your pain, nausea, and/or vomiting adequately managed by the recovery room staff.2.83 ± (0.37)21.56 ± (0.68)
 Having information about your condition.2.72 ± (0.54)41.56 ± (0.72)
 Being treated with respect by hospital personnel (e.g. personnel protected your privacy and modesty, addressed you in a courteous manner, took time to understand and answer your questions).2.91 ± (0.53)11.91 ± (0.54)
 Having important information about you communicated to hospital personnel before your arrival in the recovery room.2.19 ± (0.89)71.36 ± (0.90)
 Being physically comfortable (bed, room temperature, noise and activity level in the room).2.78 ± (0.58)31.83 ± (1.68)
 Having opportunities to ask questions and address concerns with hospital staff.2.18 ± (1.06)81.48 ± (0.87)
 Reassurance from hospital staff about fears/ anxieties related to the surgical experience.2.54 ± (0.91)51.50 ± (0.88)
 Having your family member or significant other visit you in recovery room.2.22 ± (1.12)61.07 ± (0.93)